Changi Airport in Singapore has been voted the World's Best Airport by air travellers for the second year in a row at the 2014 Skytrax World Airport Awards.
The World Airport Awards are based on 12.85 million customer nominations across 110 nationalities of air travellers. The survey included 410 airports worldwide and was based on 12.85 million air travellers across 110 nationalities. Key performance indicators were airport service and product, from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.
"Changi Airport offers a travel experience in itself and continues to develop its quality standards to be named the world's favourite airport again," said Edward Plaisted, CEO of Skytrax. “Changi Airport is a well-known leader and innovator for the airport industry and genuinely delights and surprises travellers who are lucky enough to enjoy the airport facilities. Changi Airport demonstrates how to make the airport experience an enjoyable part of the journey that is so important in today's fast-moving world."
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